Refund Policy
1. RETAINER FEE
-
The retainer fee is non-refundable under all circumstances.
2. RESCHEDULED SESSIONS
-
If you need to reschedule your session with proper notice ([X days] in advance), the retainer fee will be applied to your new session date.
3. CANCELLED SESSIONS
-
Sessions canceled without rescheduling will result in the loss of the retainer fee. No refunds will be issued.
4. DIGITAL FILES AND ARTWORK
-
Due to the custom nature of photography, all sales of digital files and products are final.
-
Refunds are not provided for dissatisfaction with artistic interpretation. Clients are encouraged to review the photographer’s portfolio before booking.
5. RESHOOTS AND REFUNDS
-
Reshoots are offered at the photographer's discretion in cases of unforeseen technical issues or significant problems with the final images.
-
No refunds are provided for poor pet behavior, lack of client preparation, or weather conditions.
6. EXCEPTIONAL CIRCUMSTANCES
-
Refunds may be considered on a case-by-case basis for sessions canceled due to emergency situations or other extenuating circumstances, less the retainer fee.